Member Policies & Procedures

• MVP Sports Clubs facilities are closed on Christmas Day and Easter Sunday.
• MVP Sports Clubs have special hours and programming during certain holidays.
• MVP Sports Clubs facilities reserve the right to close for a maximum of four days per year for charitable and/or special events.

1. Non-members are welcome at the Athletic Club for an appropriate guest fee.
2. No individual living within a 50-mile radius may be a guest more than four times in one calendar year.
3. It is the responsibility of the member to see that their guests are properly registered and the appropriate guest fees are paid.
4. Members are responsible for the conduct of their guests.
5. Guests under the age of 18 are not allowed in the facility.
6. Guest fees are as follows:
   • Guest of members: $10
   • Daily guest fee when not accompanied by a member: $20
7. Included in your member benefits are discounted guest fees when utilizing our associated clubs. Please present your membership card to the service desk upon arrival.

Through this reciprocal program, your Athletic Club membership allows you the privilege of exercising at over 3,000 clubs in the International Health, Racquet & Sportsclub Association (IHRSA) worldwide network. See the member services office for details or log on to www.healthclubs.com. Applicable fees may apply.

1. Members and guests must check in at the Athletic Club service desk by use of their membership card or an identification scan.
2. Membership cards are unique to each member and are not transferable.
3. You may be required to show additional photo identification prior to admittance to the Athletic Club.
4. Account must be in good standing in order for any member to use the Athletic Club.

1. Membership cards may be provided to members and required for entry into facility.
2. A fee of $10 will be charged to replace a lost card.

1. There is a one-time enrollment fee to the Athletic Club as long as the member is active.
2. If membership is terminated and the former member wishes to re-join, applicable enrollment fees will be charged.
3. The Athletic Club reserves the right to change the amount of the enrollment fee at any time.

1. By paying established monthly dues, the member gains access to the Athletic Club.
2. Members pre-paying for annual membership will be required to provide a credit card in order to house charge.
3. The Athletic Club reserves the right to change the amount of monthly dues at any time, unless member enrolled during a promotional “locked in” time period. Members will receive notification of dues increases through the mail and/or e-mail.
4. The credit card on file is charged the second of the month for all activity on the account from the previous month. Members may pay their account balance before the first of the month so that the credit card on file is not charged.

1. Memberships may be moved to “inactive freeze” status one (1) time per calendar year from one (1) month to elevn (11) months. All freezes are in consecutive months and cost a minimum of $5.00 per month to hold your account.
2. Requests to place a membership account on “inactive freeze” status must be received in writing by certified mail or by completing the Inactive Membership Form at the member services office.
3. During the “inactive freeze” status, member may use the Club by paying applicable guest fees.
4. Memberships may be moved to “medical inactive” status in the event that serious illness or injury incapacitates a member and he/she cannot use the Club. Written documentation with an inactive start date and a membership resume date from a doctor is required.

1. Memberships are month-to-month and renew automatically.
2. A member may resign their membership with minimum written notification to the member services office through an approved cancellation form or authorized certified/return receipt requested mail.
3. Resignation between the 1st and 24th of the month terminates the membership effective the first day of the following month. No monthly membership charges will be applied to the account after the month of resignation.
4. Resignation after the 24th of the month will result in one further monthly membership charge and in the termination of the membership effective at the end of the following month.
5. Resignation from the Athletic Club does not relieve the member of the responsibility to pay all applicable charges prior to termination of the membership.
6. The Athletic Club reserves the right to terminate any membership or usage at any time at its sole discretion, for any reason, but not limited to:
   • Non-payment of member account.
   • Failure to comply with Athletic Club policies and procedures.
   • Aggressive, disruptive or abusive behavior and comments.
   • Any action that interferes with the operation of the Athletic Club or members’ enjoyment of the facility.
   • Incomplete membership application, including but not limited to all necessary signatures, proof of residency and valid payment information.

1. Monthly membership dues are automatically billed to your credit card on the second day of each month for that month’s dues. Any house charging from the previous month will also be charged to your credit card.
2. The Athletic Club accepts MasterCard, Visa, Discover, and American Express. A credit card is required for month-to-month billing to maintain membership. Only one credit card may be used on an account. Members may also pre-pay for membership annually.
3. Unpaid accounts will be assessed a $15 per month fee until balance is paid in full. Returned checks and credit cards are subject to a service fee.
4. Members and designated associate members may bill incidental charges to their account for additional facility services and/or merchandise. Primary members are responsible for payment for all incidental charges.
5. Members may establish house-charging privileges through the use of their personal credit card.

1. Towels are available in the locker rooms free of charge to be used in the Athletic Club. Towels may not be removed from the Athletic Club.
2. Food is not permitted in locker room areas.
3. Lockers are for daily use only. Articles are not to be left in lockers overnight. The Club removes all contents daily. Articles removed from lockers are donated to charity after 30 days.
4. Permanent rental lockers are available with laundry service for a monthly fee. A fee of $5 will be charged to replace a lost key.
5. The Athletic Club is not responsible for lost or stolen articles. Please do not bring valuables into the Athletic Club.

1. Please abide by all posted rules.
2. Temperature of the sauna is 170°-180°.
3. All temperatures are in accordance with American College of Sports Medicine guidelines.

1. The Athletic Club reserves the right to amend any rules, policies or hours of operation at any time.
2. It is the member’s responsibility to notify the member services office of any change in address, phone number, e-mail or billing information in order to maintain a current account.
3. Members and guest must check-in at the main service desk. Members must have their ID cards or use their hand scan.
4. All guests must show a valid ID, complete a guest registration card at the main service desk and pay the appropriate guest fees.
5. Shirts and closed-toe shoes are required at all times while using any exercise equipment and/or free weights. Bare feet are not allowed in the Athletic Club.
6. Smoking/Smokeless Tobacco is not permitted.
7. Sexual solicitation and/or sexual conduct of any kind is not permitted on MVP Sports Clubs facility premises.
8. Solicitation of goods and/or services is not permitted on MVP Sports Clubs facility premises.

1. You MUST be 18 years of age to be on the Fitness Floor.
2. No gym bags on the fitness floor.
3. Appropriate clothing is necessary.
4. All users must re-rack their own weights.
5. Closed-toe shoes and shirts are required.
6. Only water bottles are permitted on the fitness floor.
7. Users are responsible for the wiping down of their equipment after each individual use.
8. Members are asked to place towels in the towel bin after use.
9. All members are asked to use common courtesy when using the equipment (i.e. allowing another member to work in).
10. The Athletic Club sets all TV and music channels. Channels will be changed for special programs as deemed by Athletic Club management.
11. Members are not allowed to remove equipment from the fitness floor.
12. Food is not permitted in the Fitness Floor.

1. Only Athletic Club equipment is allowed in the studios.
2. Gym bags and purses are not allowed in the studios.
3. We are not liable for any missing items brought or left in the studios.
4. Appropriate footwear is required.
5. Hand held weights are not allowed during the aerobic segment of any class unless specified by the instructor.
6. Group exercise participants are the only people allowed in the studio during classes.
7. All equipment must be wiped down and returned to the proper storage area and/or position after use.
8. Keep conversations to a minimum during class.
9. Wait for the class to be completed before entering for the next class.
10. Be on time. The warm-up is important to avoid injury. If you are late, warm up before entering the studio.
11. You must follow the routine that the instructor shows.
12. Private use of the studios without employee supervision is prohibited.
13. Any use of the sound system without supervision is prohibited.
14. With the exception of yoga mats and boxing gloves, the use of your own exercise equipment is prohibited.
15. Classes and instructors are subject to change.

1. Participants currently enrolled in a program will have first priority to register for the next session of that program. This registration and payment must occur two weeks prior to the program starting. Athletic Club members are given next priority and must register one week prior to the class starting. (Non-member registration for those not enrolled is based upon space availability after the 20th.)
2. Participants may register at the service desk or online. Registration forms must be completely filled out. Online registrations are only accepted based upon space availability in the class.
3. Payment is due upon registration.
4. A minimum number of participants may be required for each program.  
5. Credit Policy: All program registration fees are non-refundable. In case of serious injury or illness, please see a Manager on Duty.
6. Pro-rate Policy: All late entries into the existing program may be pro-rated for the remainder of the session in progress only if approved by the department manager.
7. Make-Up Policy: When a participant is enrolled in a program, space is reserved for him/her. There are no credits or refunds for missed classes, nor are there pro-rates for future sessions if a make-up is not scheduled. If you notify the instructor in advance that a class will be missed, we will try to accommodate you in another appropriate class, if there is a similar class running and it is not full. Missed classes must be made up within the session they are missed. Make up classes do not carry over from session to session.
8. The Athletic Club reserves the right to cancel or consolidate any class or activity.

No photographic equipment may be used in the Club without permission from the management team. Photographic equipment includes, but is not limited to: video cameras, digital cameras, film cameras and picture phones.